1. GENERAL INFORMATION
The ownership of this website, www.monteraleathers.com (hereinafter the Website), belongs to: L A Arias, with NIF: 30305432B, whose contact details are: P Sant Joan 93 (Barcelona) Spain, Email: info@monteraleathers.com.
This document (as well as any other document referred to herein) regulates the conditions governing the use of this Website (www.monteraleathers.com) and the purchase or acquisition of products and/or services on it (hereinafter, the “Conditions”).
For the purposes of these Conditions, it is understood that the activity carried out by Montera Leathers through the Website includes:
Marketing of leather products and accessories.
In addition to reading these Conditions, before accessing, browsing and/or using this website, the User must have read the Legal Notice and the General Conditions of Use, including the cookies policy, and the privacy and data protection policy of Montera Leathers. By using this Website or making and/or requesting the acquisition of a product and/or service through it, the User consents to be bound by these Conditions and by all the aforementioned documents; therefore, if they do not agree with all of this, they must not use this Website.
Likewise, the User is informed that these Conditions may be modified. The User is responsible for consulting them each time they access, browse and/or use the Website, as the applicable Conditions will be those in force at the time the purchase or acquisition of products and/or services is requested.
For any questions the User may have regarding the Conditions, they may contact the owner using the contact details provided above or, where appropriate, through the contact form.
Montera Leathers will also inform the User of any ethical codes it may be affiliated to or may join in the future.

2. THE USER
Accessing, browsing and using the Website confers the status of user (hereinafter, referred to, indistinctly, individually as User or collectively as Users), which implies acceptance, from the moment browsing begins on the Website, of all the Conditions set out herein, as well as their subsequent modifications, without prejudice to the application of the corresponding legally binding regulations where applicable.
The User assumes responsibility for the correct use of the Website. This responsibility extends to:
a) Using this Website solely to make legally valid enquiries and purchases or acquisitions.
b) Not making any false or fraudulent purchase. If it can be reasonably considered that such a purchase has been made, it may be cancelled and the relevant authorities informed.
c) Providing truthful and lawful contact details, for example, email address, postal address and/or other data (see Legal Notice and General Conditions of Use).
The User declares to be over 18 years of age and to have the legal capacity to enter into contracts through this Website.
The Website is governed by Spanish legislation. Montera Leathers does not guarantee that the Website complies with the laws of other countries, whether in full or in part. Montera Leathers declines any liability arising from such access.
The User may choose to formalise the contract of sale for the desired products and/or services with Montera Leathers in any of the languages in which these Conditions are available on this Website.

3. PURCHASE OR ACQUISITION PROCESS
Users may purchase on the Website by the means and in the manner established. They must follow the online purchase and/or acquisition procedure of www.monteraleathers.com, during which various products and/or services may be selected and added to the shopping cart, basket or final purchase space and, finally, click on the purchase button or link. Or they may be contracted directly via email: info@monteraleathers.com.
The User must also fill in and/or check the information requested at each step; however, during the purchase process, before making payment, purchase details may be modified.
Next, the User will receive confirmation that Montera Leathers has received their order or request for purchase and/or provision of the service, that is, the order confirmation. And, where applicable, they will also be informed via email when their purchase is being dispatched.
Once the purchase procedure has been completed, the User consents to Montera Leathers generating an electronic invoice that will be sent to the User.
The User acknowledges being aware, at the time of purchase, of certain specific conditions of sale concerning the product and/or service in question which are shown alongside its presentation or, where appropriate, its image on its page of the Website, indicating, by way of example but not limited to, and depending on the case: name, price, components, weight, quantity, colour, product details or characteristics, the manner and/or cost of the services; and acknowledges that placing the purchase or acquisition order constitutes full and complete acceptance of the specific conditions of sale applicable in each case.
Furthermore, the User will have access to the Specific Conditions of Sale that may be approved regarding the products or services offered on this Website.
The User understands that Montera Leathers displays for their interest a series of services that the owner may not provide directly to Users, but will instead be contracted and provided by a third party other than Montera Leathers.
Communications, purchase orders and payments involved during transactions on the Website may be archived and stored in the computerised records of Montera Leathers in order to constitute a means of proof of the transactions, in any case respecting reasonable security conditions and applicable laws and regulations, particularly the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018 of 5 December on Personal Data Protection and guarantee of digital rights, and the rights of Users pursuant to the privacy policy of this Website.

4. AVAILABILITY
All purchase orders received by Montera Leathers through the Website are subject to the availability of the products and/or to no circumstance or force majeure event (clause nine of these Conditions) affecting their supply and/or provision of services. If difficulties arise regarding the supply of products or if products run out of stock, Montera Leathers undertakes to contact the User and refund any amount that may have been paid. This will also apply when the provision of a service becomes impossible.

5. PRICES AND PAYMENT
The prices displayed on the Website are final, in euros (€), and include taxes, unless by legal requirement, particularly regarding VAT, a different matter is indicated and applied. Or unless modifications to the original product are agreed upon.
Nevertheless, unless otherwise indicated at any given time, the prices of the items offered exclude shipping costs, which may be incurred and which will be added to the total amount due when the User manages the shipping procedure.
Under no circumstances will the Website add additional costs to the price of a product or service automatically, but only those voluntarily and freely selected by the User.
Prices may change at any time, but such changes will not affect orders or purchases for which the User has already received an order confirmation and, therefore, has completed the purchase request process on the Website, as indicated in paragraph one of clause three.
The accepted means of payment are the following:
Credit card, debit card, bank transfer.
Montera Leathers uses all means to ensure the confidentiality and security of payment data transmitted by the User during transactions via the Website. As such, the Website uses an SSL (Secure Socket Layer) secure payment system.
Credit cards will be subject to checks and authorisations by the issuing bank. If the payment is not authorised, Montera Leathers will not be responsible for any delay or lack of delivery and will be unable to formalise any contract with the User.
Once Montera Leathers receives the purchase order from the User through the Website, the charge will be made to the card.
In any case, by clicking on the purchase button or link, the User confirms that the payment method used is theirs, or that they are the legitimate holder of the gift card or refund card where applicable.
Purchase orders the User wishes to make via bank transfer will be reserved for 5 calendar days from confirmation of the order to allow sufficient time for the transfer to be processed by the payment system used by Montera Leathers for the Website. When the system receives the transfer, the order will be prepared and processed for shipment.
With this payment method, the User must ensure that they enter the exact amount of the purchase order, as well as the correct account number and transfer reference. In case of error, Montera Leathers will be unable to validate the order, which will be cancelled.

6. DELIVERY
When physical delivery of the contracted goods is required, deliveries will be made within the territorial scope indicated in the product offer or description.
Except where unforeseen or extraordinary circumstances exist, or where derived from product customisation, the purchase order regarding the products listed in each purchase confirmation will be delivered within the timeframe indicated on the Website according to the delivery method selected by the User.
The User may purchase products available in stock or personalised/made-to-order products. In the case of personalised products or products manufactured to order, estimated delivery times range between 6 and 12 months from confirmation of the order, depending on the type of product and production volume.
For these products, the User may opt to pay 50% of the total amount when confirming the order and the remaining 50% once the order is ready for shipment. The order will not be dispatched until Montera Leathers has received full payment.
If for any reason attributable to Montera Leathers it is not possible to meet the indicated delivery timeframe, the User will be contacted to inform them of the circumstance and offer the possibility of setting a new delivery date or cancelling the order, in which case amounts paid up to that point will be refunded.
In accordance with article 103.c of Royal Legislative Decree 1/2007, the right of withdrawal does not apply to products made according to the User’s specifications or clearly personalised.
Accordingly, once the order for a personalised or made-to-order product has been confirmed, the User may not cancel it or demand a refund of amounts paid, except in cases where the order cannot be completed for reasons attributable to Montera Leathers.
For the purposes of these Conditions, delivery will be deemed to have occurred at the moment the User or a third party indicated by the User acquires material possession of the products, which will be evidenced by the signature of receipt at the agreed delivery address.
The risks that may arise from the products will be borne by the User from the moment of delivery. The User acquires ownership of the products when Montera Leathers receives full payment of all amounts due in relation to the purchase or acquisition made, including shipping costs, or upon delivery if it occurs after Montera Leathers receives full payment.
In accordance with Law 37/1992 of 28 December on Value Added Tax (VAT), purchase orders to be delivered and/or provided will be considered located within the territory of application of Spanish VAT if the delivery address is in Spanish territory except for the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at any given time according to the specific item in question.
For all other locations where purchase orders are delivered and/or provided, the regulations in force at any given time will apply; the User must bear in mind that this may result in the application and accrual of taxes and customs duties at destination, in accordance with the regulations in force there, and these may be borne by the User. For further information, the User should contact the customs office at destination.

7. TECHNICAL MEANS TO CORRECT ERRORS
The User is informed that should they detect an error when entering the data required to process their purchase request on the Website, they may modify such data by contacting Montera Leathers through the contact sections available on the Website and, where appropriate, those for contacting customer service and/or using the contact details provided in clause one (General Information). Such information may also be corrected by the User through their personal account on the Website if available.
In any case, before clicking on the purchase button or link, the User has access to the space, cart or basket where their purchase requests are noted and may make modifications.
Similarly, the User is referred to the Legal Notice and General Conditions of Use and, in particular, to the Privacy Policy for more information on how to exercise their right of rectification pursuant to Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018 of 5 December on Personal Data Protection and guarantee of digital rights.

8. RETURNS
In cases where the User acquires products on or through the Website of the owner, they are entitled to certain rights, as listed and described below:

Right of Withdrawal
The User, as a consumer and user, makes a purchase on the Website and is therefore entitled to withdraw from said purchase within a period of 14 calendar days without needing to provide justification.
This withdrawal period will expire 14 calendar days from the day the User or a third party authorised by the User, other than the carrier, acquired material possession of the goods purchased on the Montera Leathers Website, or, if the goods comprising the order are delivered separately, 14 calendar days from the day the User or a third party authorised by them, other than the carrier, acquired material possession of the last of those goods comprising the same purchase order; or in the case of a service contract, 14 calendar days from the day the contract was concluded.
To exercise this right of withdrawal, the User must notify their decision to Montera Leathers. They may do so, where applicable, through the contact sections available on the Website.
Regardless of the method chosen to communicate their decision, the User must clearly and unequivocally express their intention to withdraw from the purchase contract.
To comply with the withdrawal period, it is sufficient that the communication expressing the unequivocal decision to withdraw is sent before the deadline expires.
In the event of withdrawal, Montera Leathers will refund all payments received from the User, excluding shipping costs, without undue delay and, in any case, no later than 14 calendar days from the date on which Montera Leathers is informed of the User’s decision to withdraw.
Such refund will not entail any additional cost to the User. However, Montera Leathers may withhold the refund until it has received the products or until the User provides proof of their return, whichever condition is met first.
The User must return the products without undue delay and, in any case, no later than 14 calendar days from the date Montera Leathers was informed of the decision to withdraw.
The User acknowledges that they must bear the direct cost of returning the goods (transport, delivery) if incurred. Furthermore, they will be responsible for any diminished value of the products resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The User acknowledges being aware that exceptions to the right of withdrawal exist, as set out in article 103 of Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Defence of Consumers and Users and other complementary laws. By way of example and not limitation, this includes: personalised products; products that for hygiene or health reasons are sealed and have been unsealed after delivery.
This same rule applies to the provision of any service the User may contract on this Website, as the same Law establishes that Users will not be entitled to the right of withdrawal when the service has been fully performed, or when it has begun with the express consent of the consumer and user and with their acknowledgement that once the contract has been fully executed by Montera Leathers, they will lose their right of withdrawal.
In any case, no refund will be issued if the product has been used beyond mere opening, for products not returned in their original condition or that have suffered damage after delivery.
Products must also be returned using or including all their original packaging, instructions and other documents that may accompany them, as well as a copy of the purchase invoice.

Return of defective products or incorrect shipments
This applies to all cases where the User considers that, at the time of delivery, the product does not conform to what was stipulated in the contract or purchase order and therefore must contact Montera Leathers immediately and indicate the non-conformity (defect/error) through the means provided or using the contact details in the previous section (Right of Withdrawal).
The User will then be informed of how to proceed with the return of the products, and once returned, they will be examined and the User informed, within a reasonable period, whether repair or replacement is appropriate.
Repair or replacement of the product will be carried out as soon as possible.
If the delivered product shows manufacturing defects or damage attributable to Montera Leathers, the User must report it within a reasonable period from receipt. Montera Leathers will proceed, as appropriate, to repair the product or to replace it with a new one of the same characteristics, without any refund of the amount paid. All shipping, collection and re-delivery costs arising from this process will be borne by Montera Leathers.
In all cases, the rights recognised for the User as a consumer and user under the legislation in force will always apply.

Final fitting proof for personalised products
For personalised or made-to-measure products, Montera Leathers recommends carrying out a final fitting proof in its showroom, in order to verify that the garment or item fits the client’s measurements and preferences before final shipment.
The client may freely choose not to carry out this final fitting. However, if after receiving the product additional modifications or adjustments are needed due to the lack of such fitting, the shipping and return costs generated to carry out such corrections will be entirely borne by the client.

Guarantees
The User, as a consumer and user, is entitled to guarantees for the products they may acquire through this Website, under the terms legally established for each type of product, Montera Leathers being liable for any lack of conformity that becomes apparent within two years from delivery of the product.
In this sense, products are considered to conform to the contract when: they match the description provided by Montera Leathers and possess the qualities presented therein; are suitable for the uses to which products of the same type are ordinarily destined; and present the quality and performance usual for a product of the same type and reasonably expected. When this is not the case for products delivered to the User, the User must proceed as indicated in the section on Return of defective products or incorrect shipments. However, some products marketed on the Website may present non-homogeneous characteristics as long as these derive from the type of material used in their manufacture, and therefore will be part of the product’s individual appearance and not a defect.

9. DISCLAIMER OF LIABILITY
Unless otherwise provided by law, Montera Leathers will not accept any liability for the following losses, regardless of their origin:
a) any losses not attributable to any breach by Montera Leathers;
b) business losses (including lost profits, income, contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred); or
c) any other indirect loss not reasonably foreseeable by both parties at the time the contract of sale was formalised.
Likewise, Montera Leathers also limits its liability in the following cases:
a) Montera Leathers applies all measures to provide an accurate visual representation of the product on the Website; however, it is not responsible for minimal differences or inaccuracies that may exist due to screen resolution issues, browser problems or other issues of this nature.
b) Montera Leathers will act with utmost diligence to make the product available to the transport company. However, it is not responsible for damages arising from transport malfunctions, particularly from causes such as strikes, road blockages, or other industry-related issues resulting in delays, losses or theft of the product.
c) Technical failures due to accidental or other causes preventing normal functioning of the service through the internet; unavailability of the Website for maintenance or other reasons preventing access to the service. Montera Leathers uses all available means to carry out the purchase, payment and shipping/delivery process of the products; however, it is exempt from liability for causes not attributable to it, fortuitous events or force majeure.
d) Montera Leathers will not be responsible for misuse and/or wear of products used by the User. Likewise, Montera Leathers will not be responsible for incorrect returns made by the User. It is the User’s responsibility to return the correct product.
e) In general, Montera Leathers will not be liable for any breach or delay in fulfilling obligations when caused by events beyond its reasonable control—that is, caused by force majeure, which may include, by way of example but not limitation:
f) Strikes, lockouts or other industrial action.
g) Civil commotion, riot, invasion, terrorist threat or attack, war (declared or not) or threat or preparation for war.
h) Fire, explosion, storm, flood, earthquake, collapse, epidemic or any other natural disaster.
i) Inability to use trains, ships, planes, motor transport or other public or private means of transport.
j) Inability to use public or private telecommunications systems.
k) Acts, decrees, legislation, regulations or restrictions of any government or public authority.
Thus, obligations will be suspended during the period the force majeure event continues, and Montera Leathers will have an extension of time equivalent to the duration of the force majeure event to fulfil them. Montera Leathers will use reasonable means to find a solution that allows it to fulfil its obligations despite the force majeure.

10. WRITTEN COMMUNICATIONS AND NOTICES
By using this Website, the User agrees that most communications with Montera Leathers will be electronic (email or notices published on the Website).
For contractual purposes, the User consents to the use of this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that Montera Leathers sends electronically comply with the legal requirement of being in writing. This condition does not affect the User’s rights recognised by law.
The User may send notifications and/or communicate with Montera Leathers using the contact details provided in these Conditions and, where applicable, the contact sections of the Website.
Likewise, unless otherwise stipulated, Montera Leathers may contact and/or notify the User at the email address or postal address provided.

11. WAIVER
No waiver by Montera Leathers of a specific right or legal action or the lack of requirement by Montera Leathers for strict compliance by the User with any of their obligations shall constitute nor a waiver of other rights or actions derived from a contract or from the Conditions, nor shall it exonerate the User from fulfilling their obligations.
No waiver by Montera Leathers of any of these Conditions or of rights or actions arising from a contract shall take effect unless expressly stated as a waiver and communicated to the User in writing.

12. NULLITY
If any of these Conditions is declared null and void by a final decision issued by a competent authority, the remaining clauses shall remain in force, unaffected by said declaration of nullity.

13. ENTIRE AGREEMENT
These Conditions and any document expressly referred to herein constitute the entire agreement between the User and Montera Leathers regarding the subject matter of the sale and replace any previous pact, agreement or promise made verbally or in writing by the same parties.
The User and Montera Leathers acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party except those expressly mentioned in these Conditions.

14. DATA PROTECTION
The personal information or data the User provides to Montera Leathers during a transaction on the Website will be processed in accordance with the provisions laid out in the Privacy Policy (contained, where applicable, in the Legal Notice and General Conditions of Use). By accessing, browsing and/or using the Website, the User consents to the processing of such information and data and declares that all information or data provided is truthful.

15. APPLICABLE LAW AND JURISDICTION
Access, browsing and/or use of this Website and product purchase contracts through it shall be governed by Spanish legislation.
Any controversy, issue or dispute arising or related to the access, browsing and/or use of the Website, or to the interpretation and execution of these Conditions, or to the sale contracts between Montera Leathers and the User, shall be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

16. COMPLAINTS AND CLAIMS
The User may submit complaints, claims or any other comments they wish to make to Montera Leathers through the contact details provided at the beginning of these Conditions (General Information).
Furthermore, Montera Leathers has official complaint forms available to consumers and users, which they may request from Montera Leathers at any time, using the contact details provided at the beginning of these Conditions (General Information).
Likewise, if a dispute arises from the conclusion of this purchase contract between Montera Leathers and the User, the User as consumer may request an out-of-court resolution of disputes pursuant to Regulation (EU) 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes, amending Regulation (EC) 2006/2004 and Directive 2009/22/EC. They may access this method at the following website: http://ec.europa.eu/consumers/odr/.

Last modification: 5 December 2025